Three Lessons Learned Through the HCM Vendor Selection Process

Three Lessons Learned Through the HCM Vendor Selection Process

Human Capital Management (HCM) vendor selection is not for the faint of heart. In my last role as head of HR for a large homebuilder, we embarked on this exhaustive effort, which took many months and, at times, felt a bit like a political campaign, as we worked to get support for what would be a significant change to our people-related processes.