After selecting UKG Pro, this national quick service restaurant knew they wanted a client-side consulting partner. Sability engaged early, developed an Organization Readiness Plan and defined business needs and best practices for leveraging UKG Pro. Throughout each implementation phase, Sability filled the role of trusted advisors—managing testing, training staff and end users, and supporting go-live.
The organization successfully launched UKG Pro HR and Benefits, facilitated Open Enrollment, and transitioned Payroll a few months later. The partnership continued as Sability converted historical data, supported additional module rollouts, interfaces, reporting, and knowledge transfer. Six years later, the client continues to utilize Sability’s support for adding new benefit plans, adding the match to all employee records, and testing.
Plan designed using key considerations of ROI, process improvement, and user experience
Extension of client team for strategic planning to hands-on testing, training, and technical support
Ensured project success, reducing internal workload to delivery a tailored and efficient system
Sability continues to act as a supporting partner and liaison between the organization and UKG