A transportation and logistics organization was referred to Sability by their UKG Account Executive for UKG Ready and UKG Pro WFM support. The initial integration support included updating rank tables, Boomi modifications, and accruals.
Within five months of the project’s success, the organization recognized a need for Sability’s expertise and responsiveness, expanding the partnership for longer term, full-suite post-live support. When a persistent integration issue—unresolved after many attempts—arose, Sability’s technical team quickly diagnosed and fixed the problem, transforming a major pain point into a milestone achievement.
Continued confidence in Sability’s reliable support led to additional engagements, including End-of-Year support and implementation of HR modules include Compensation, Performance, and Succession. What began as technical integration support turned into a strategic partnership for their digital transformation journey.
Resolution of complex integration issues, mitigating long-term pain points
Trusted partnership and extension of client team for comprehensive post-live support
Increased technical and operational efficiency and expanding system for HR module rollouts
“Our project was a setup for a new business location. Since this is something we expect to happen again in the future we kept notes to help us move along faster the next time this setup is needed, we asked our Consultants to do the same. They were very responsive and helped us work out all of the issues.”