Group 13
Vector 5 (1)
Vector 5
Vector 5 (1)
industry
Food Service
ukg product
UKG Pro
UKG Pro WFM
customer details
Subsidiary of UK-Based Organization Operating in 45+ Countries
Leading Food Service and Hospitality Organization
20,000+ Employees Across 2,200+ Locations in Canada
Sability Services
Phase Zero Assessment & Planning
Best Practices
Change Management
Full-Time Client-Side Project Management

Summary

A leading food service and hospitality provider needed support in finding a new HCM and WFM system for their Canadian subsidiary. Given the organization’s complex needs, the UKG sales team brought in Sability to assist prior to execution of UKG contracts. With the credibility from UKG’s Executive Relationship Manager and Sability’s early engagement, the organization selected UKG as their new HCM & WFM software provider and continued with advisory services from Sability.

Sability’s Strategy & Advisory team initially conducted a Phase Zero Best Practice Assessment, identifying key gaps, root causes, and impact analyses of various activities of the employee lifecycle including areas such as service delivery, people, process, technology, reporting, communication and workforce management. Based on the successful Phase Zero, Sability continues to assist with post-live services, providing change management services and roadmaps for adoption of best practices.

Results and Benefits

Trusted Partnership Between UKG & Sability

Best practices and roadmap recommendations aligned with transitions toward UKG implementation

Supported Sales Cycle

Partnership credibility led to UKG selection over ADP and future advisory services with Sability

Phase Zero

Built strong foundation for successful future state operating structure and kickoff with UKG

Best Practices

Comprehensive analysis of current state with recommended best practices

Organizational Change Management

Delivered framework, engagement model, and approach for implementing organizational change

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