Group 13
Vector 5 (1)
Vector 5
Vector 5 (1)
industry
Professional Services: Legal
ukg product
UKG Pro
customer details
340 Employees
15+ Locations in the United States
First Ultimate Software (UltiPro) Client
Looking for Partner to Provide White Glove Service
Sability Services
Post-Live Support
Open Enrollment Assistance
Benefit Audit
Tax Compliance
SOP Development
Training

Summary

After experiencing turnover in their HR department, a U.S.-based law firm sought support for their upcoming Open Enrollment. Working with a quick, two-week timeline, the firm engaged Sability to correct past data entry errors and prepare for the OE session.

After a successful session, the firm requested addition assistance from Sability for an audit of benefit plans and a system configuration review, a tactical plan for a streamlined approach to their benefits management and carrier feed support. During the configuration review, Sability experts identified taxation errors for remote employees, missing registration information, and out-of-date rates.

These findings led to a larger scale reciprocity clean up and review process. For ongoing compliance and guidance, Sability continues to act as trusted advisors, developing Standard Operating Procedures for Benefits and Employee Taxation, providing training to their HR team, cleaning up the GL, and assisting with their yearly Open Enrollment process.

Results and Benefits

Peace of Mind

Long-term, trusted advisor that continues to provide timely and quality solutions

Time Saved with Refined Processes

Allowed HR department and C-level executives to focus on organization’s business initiatives

Efficient Training and Education

Provide educational information on topics including quarterly tax reports, OE, and reporting

Comprehensive,
On-Going Support

Continue to provide audit services and assist with yearly Open Enrollment processes

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