After experiencing turnover in their HR department, a U.S.-based law firm sought support for their upcoming Open Enrollment. Working with a quick, two-week timeline, the firm engaged Sability to correct past data entry errors and prepare for the OE session.
After a successful session, the firm requested addition assistance from Sability for an audit of benefit plans and a system configuration review, a tactical plan for a streamlined approach to their benefits management and carrier feed support. During the configuration review, Sability experts identified taxation errors for remote employees, missing registration information, and out-of-date rates.
These findings led to a larger scale reciprocity clean up and review process. For ongoing compliance and guidance, Sability continues to act as trusted advisors, developing Standard Operating Procedures for Benefits and Employee Taxation, providing training to their HR team, cleaning up the GL, and assisting with their yearly Open Enrollment process.