Group 13
Vector 5 (1)
Vector 5
Vector 5 (1)
industry
Telecommunications
ukg product
UKG Ready
customer details
Fiber Internet Provider in Southwestern United States
Serves Residential, Small Business, Healthcare, and Enterprises
Headquartered in Arizona
Approximately 200 Employees
Sability Services
Post-Live Support
Payroll Support

Summary

After internal turnover left their Payroll and HR departments with inexperienced staff, a telecommunications organization turned to Sability for urgent support. Without experienced HR personnel on staff, an incomplete system set up, and no knowledge of employee payment processes, the organization needed immediate assistance.

With new resources and a tight timeline, Sability quickly got a UKG Ready consultant onsite for two weeks to provide education, assist with setup, and ensure payroll management. Relying heavily on Sability, the organization navigated year-end processes and corrections and was later engaged for HR tasks like onboarding and HR actions.

Sability played a crucial role in establishing a functional system, streamlining procedures, and providing checklists to ensure the organization’s HR and payroll processes ran smoothly and confidently.

Results and Benefits

Rapid and Expert Support

Guided inexperienced staff to quickly stabilize payroll and HR processes

Hands-On Assistance and Training

Lead the organization through year-end corrections to minimize penalty and maintain compliance

Comprehensive Knowledge Share

In-depth expertise ensuring organization to independently manage functions moving forward

Successful System Setup and Operational Functioning

Procedures and checklists that enhanced efficiency and accuracy to the organization’s processes

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