A non-profit organization providing health and social services to tribal communities in Alaska encountered difficulties following its UKG Ready implementation. With a small Alaskan workforce and many lacking formal UKG Ready training, there were challenges managing HR and payroll tasks. Critical processes were being overlooked, and employees found it difficult to navigate the system.
Sability assessed the setup, identified misalignments between system configuration and daily needs, and provided targeted adjustments, hands-on guidance, and best practice recommendations to help the team use UKG more effectively. The Sability-customer partnership has strengthened regular communication and ongoing learning opportunities, empowering the customer with improved auditing skills and confidence to maintain compliance, accuracy, and long-term success with UKG.
Four years later, the customer continues to have a great working relationship with Sability on a near weekly basis.
Highlights the value in UKG and the advantages of making small adjustments to the customer’s current processes.
Sability's UKG Ready experts provided new employees with a wealth of knowledge on how to use the product.
“[Sability] explains everything to you. They don’t just set it up for you, they explain why things need to be set up this way.
They educate you. Very, very helpful.”